Refund policy

1. Domain registrations, renewals and transfers

• Domain registrations are non-refundable once registration has been submitted to the registrar or otherwise committed for processing.
• Domain renewals and transfers are non-refundable once the renewal or transfer has started.
• Unused pending domain carts can be cancelled before payment confirmation without penalty.

2. Hosting plans and provisioned services

Hosting services become non-refundable once setup, deployment, migration work, account customisation or routing allocation has started.

• Pre-provisioning cancellations may be reviewed case by case.
• Add-ons such as SSL setup, managed migration or manual account work are not refundable after delivery starts.
• Suspension for policy abuse does not create a refund right.

3. Manual and crypto-confirmed payments

Because some orders are confirmed after manual transaction review, customers are responsible for submitting the correct reference or transaction hash.

• Wrong-wallet sends, an incorrect network choice, or missing reference details may delay or block fulfilment.
• Once a payment is confirmed and service work begins, the order follows the same non-refundable rule as other provisioned services.
• Duplicate payments or clear processing errors can be reviewed for correction.

4. Disputes and review window

Refund or billing disputes should be sent to support@tryb4host.com with the order ID, service name, payment reference and reason for review.

• We may ask for screenshots, wallet proof or account-verification details before reviewing a disputed charge.
• Reviews do not guarantee reversal when the service has already been consumed, registered or provisioned.
• Approved reversals, where available, are processed using the payment route reasonably available for the original order.